Microsoft 365 Training and Support: How to Help Your Customers Get the Most Out of their Investment

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Microsoft 365 is a powerful suite of cloud-based productivity tools that has transformed the way businesses operate. Combining the familiar applications of Office with cloud services like OneDrive and Microsoft Teams, Microsoft 365 offers a comprehensive solution for collaboration, communication, and productivity. However, for many customers, fully harnessing the potential of Microsoft 365 can be overwhelming. That's where effective training and support come in. In this blog, we will explore Microsoft's training and support resources and provide tips for how to offer additional guidance to your customers, ensuring they make the most out of their investment in Microsoft 365.
17 Aug 2023 5AM English South Africa Technology · Business

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