How to Achieve Customer Service Excellence in Retail: Empowering Re-sellers with Dark Red

As a multi-national, diversified technology group, our purpose is to leverage our portfolio of 4IR technologies, people and data-focused solutions to design, develop, deploy and grow solutions for our partners, including both customers and vendors.

Since the 2023 Wave 2 release, Microsoft has integrated Copilot into Dynamics Three Six Five Business Central, offering AI-powered features that enhance productivity, streamline operations, and support decision-making. The blog outlines Copilot’s current capabilities—like marketing text suggestions, data analysis, and bank reconciliation—along with technical requirements, best practices, and tips for…

A practical guide for Microsoft partners on using the Win Formula to unify customer data platforms, accelerate AI transformation, and drive long-term business value.

Discover how Peresoft’s RecXpress, EFTXpress, and Cashbook automate bank reconciliations, payments, and cash flow management—boosting accuracy, efficiency, and compliance while freeing up time for strategic growth.

This blog explores how AI, behavioral psychology, and employer branding are transforming recruitment into a strategic, emotionally-driven experience—shaping candidate perceptions, enhancing engagement, and building future-ready teams.