Customer Experience Report: It's all about gratification

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Here's an update of the day's news, including a conversation with the new Deputy Minister of Finance, Ashor Sarupen, implications of the Companies Act amendments and more.

6 Aug 2024 7AM English South Africa Business News · Politics

[TOP STORY] Using borehole water? Why you could still pay municipal charges

‘If you are putting water that you draw out the borehole back into the sewer system, which is the municipality sewer system, you are utilising their services,’ says Chantelle Gladwin-Wood, head of public law at HBGSchindlers Attorneys.

28 Oct 7AM 8 min

Petrol, politics and the polls: Unpacking Godongwana’s fuel relief

You paid for the borehole, now the municipality wants a cut. SA consumers have had enough of paying for services they don’t get. And household hunger reaches its highest level since 2010.

28 Oct 6AM 34 min

[TOP STORY] Joburg’s broken finances could doom its next mayor

‘You can't say I'm the popular mayor and therefore I know how to fix corruption, or therefore I can manage this budget. You can't,’ says Mark Barnes, former chief executive of the South African Post Office.

27 Oct 8AM 8 min

Ratings upgrade on the cards after Moody’s thumbs-up

Why even the best turnaround plan might not be sufficient to deal with Joburg’s broken finances. A new survey shows financial stress affects mental health across generations. And big brand values surge by R232bn.

27 Oct 6AM 33 min

[TOP STORY] Nobel laureate Navi Pillay on justice, power and accountability

From threats to international justice to corruption and poor governance at home, the Nobel winner reflects on power, human rights and the fight for accountability.

26 Oct 7AM 18 min