CYBER1 Solutions on choosing a managed security service provider

Loading player...
In this episode of TCS+, TechCentral speaks to CYBER1 Solutions executives Jayson O’Reilly, the company’s MD, and Akeel Sayed, head of its managed services division, about the benefits and challenges of using a managed security service provider (MSSP).
The conversation starts by discussing the growing complexity of cybersecurity and the financial motivations driving cybercriminals. With the underground economy expanding, MSSPs must constantly adapt to new attack methods. Early adopters of cutting-edge technology may take on higher risks, but they also build knowledge that benefits future clients, reducing their exposure to emerging threats.
The proliferation of security operations centres in South Africa, now numbering more than 30, is driven by skill shortages and the need for assurance. Many organisations still lack visibility into their network environments, which the experts identify as a key issue. Understanding what’s connected to a network and which applications are in use is essential but often overlooked.
MSSPs also help clients manage budget constraints and meet compliance requirements while keeping pace with fast-moving technological change. South Africa is seen as a testing ground for cybercriminals targeting the broader African market. Clients now prefer flexible, short-term investments over long-term contracts due to the evolving threat landscape. The experts stress the importance of MSSPs staying relevant by challenging vendors and adapting their offerings to new threats like artificial intelligence.
A major concern is the lack of governance in many industries, especially those with strict compliance needs. Organisations are realising the need to think like attackers and continuously evolve their defences. AI is highlighted as a significant disruptor, with MSSPs now focused on securing AI algorithms and leveraging AI to enhance security operations.
The podcast discussion compares MSSPs with in-house security teams, noting that MSSPs offer greater agility and a broader range of expertise. In-house teams often face resource constraints and difficulty staying up to date with new technologies. MSSPs, on the other hand, focus on governance and outcomes, allowing businesses to prioritise other critical needs.
The experts underscore the need for collaboration across the cybersecurity industry. MSSPs can share anonymised insights across clients, helping create a unified defence against attackers. Ultimately, MSSPs provide value by evolving their offerings, focusing on outcomes and using collective experience to keep clients secure in an ever-changing threat landscape.
Don’t miss a great discussion.
15 Oct 2024 English South Africa Technology · Business

Other recent episodes

Managing Sims, saving money: how MSB Micro keeps businesses connected

In today’s hyperconnected society, mobile connectivity is key to running a successful business, helping keep employees connected to each other, to organisational resources and to customers. To manage communications effectively, businesses need to have a clear view of the entire Sim estate across the organisation. Monitoring usage and having the…
22 Oct 12 min

Cloud On Demand's Senzo Mbhele on the benefits of the AWS distribution model

When most people think of Amazon Web Services, they automatically assume they should go directly to AWS. However, for the diverse ecosystem of AWS partners – including managed service providers and independent software vendors – the real secret to achieving significant growth often lies in leveraging the distributor model. Consider…
10 Oct 51 min

LSD Open: why repatriating from the cloud can be a costly mistake

Not every organisation that has migrated to the cloud has reaped the rewards promised in terms of faster development and deployment cycles, simplified infrastructure management, and most importantly, a reduction in costs. Some are going as far as repatriating their infrastructure back into on-premises environments, perhaps because they understand it…
23 Sep 21 min

Arctic Wolf on cybersecurity in the age of AI

What does it really take to defend a business in an era of AI-driven attacks? In this episode of TechCentral’s TCS+ ,Clare Loveridge, vice president and GM for Europe, Middle East and Africa (Emea), and Johnny Ellis, senior director of Emea channel sales, both at Arctic Wolf, go beyond the…
25 Aug 33 min