The Digital CEO: Gerrie Fourie on Leading with Purpose in the Age of AI
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In episode 2 of Let’s Talk Data, Lebogang Langa sits down with Gerrie Fourie, outgoing CEO of Capitec Bank, to reflect on nearly three decades of leadership and transformation. As a pioneer of people-centered, tech-enabled banking, Gerrie shares his insights on what it means to lead with purpose in the age of AI, and how Capitec became one of South Africa’s most trusted financial institutions by blending digital innovation with deep human empathy.
We explore the future of work, financial inclusion, and the ethical challenges of artificial intelligence in a country still grappling with inequality. From his views on building resilient teams, to Capitec’s role in shaping a digitally empowered South Africa, this conversation is both timely and deeply personal.
What legacy does Gerrie hope to leave — not just for Capitec, but for a generation of leaders navigating change? And how do we ensure AI becomes a force for economic inclusion, not exclusion?
This is an episode about leadership, legacy, and the power of data to shape a more just future.
We explore the future of work, financial inclusion, and the ethical challenges of artificial intelligence in a country still grappling with inequality. From his views on building resilient teams, to Capitec’s role in shaping a digitally empowered South Africa, this conversation is both timely and deeply personal.
What legacy does Gerrie hope to leave — not just for Capitec, but for a generation of leaders navigating change? And how do we ensure AI becomes a force for economic inclusion, not exclusion?
This is an episode about leadership, legacy, and the power of data to shape a more just future.
Chapters
- 00:12 Introduction to Gerrie Fourie and Capitec's Challenger Brand Status
- 03:19 Capitec's Culture and Succession Planning
- 05:02 Values and Leadership Qualities
- 08:21 Entrepreneurial Drive and Passion
- 10:27 Handling Crisis and Stakeholder Strategies
- 11:40 The Role of a Partner in Success
- 13:39 Leadership in Personal Branding
- 15:22 Client Centricity and Scaling Culture
- 18:17 Technology as an Enabler
- 18:54 Access to Capital and Financial Education for SMEs
- 21:05 Future-proofing Business Services with Emerging Tech
- 22:38 Responsible Lending and AI
- 24:17 AI and Regulatory Compliance
- 25:36 Gender Representation in Tech
- 28:33 Qualities of Future CEOs
- 29:54 Leading through Crisis
- 32:06 AI and Economic Upliftment
- 34:04 Team Effort and Opportunities in Africa
- 35:31 Capitec's Arrival as a Bank
- 36:34 Conclusion
