
IN CONVERSATION WITH GOTHUSAMANG MATSHEGO
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In the shadows of prison walls, far from public view, another kind of justice is taking place—one that’s not about punishment, but transformation. Across South Africa’s correctional centres, rehabilitation is quietly reshaping lives, guided by dedicated professionals known as rehabilitators.
Their mission? To help those who have committed crimes find accountability, healing, and the tools to rejoin society with dignity.
From Punishment to Purpose
For years, South Africa’s prison system was viewed as a place of confinement and retribution. But the Department of Correctional Services has been shifting its approach—recognising that punishment without purpose often leads to repeat offenses. Rehabilitation focuses on changing behaviour, not just locking it away.
Rehabilitators work directly with inmates through programmes that range from education and skills training to psychological counselling and restorative justice dialogues. Offenders are encouraged to take responsibility for their actions, confront their past, and imagine a new future.
“We’re not here to excuse crime,” one rehabilitator explains. “We’re here to prevent it from happening again.”
The Inner Work: Changing the Mindset
Many inmates enter prison carrying deep wounds—poverty, trauma, abuse, addiction. Rehabilitation begins by addressing these root causes.
Through group therapy sessions, anger management classes, and personal development workshops, inmates begin to understand not only what they did, but why they did it. This process often takes years, and not everyone embraces it at first.
“We see resistance, shame, sometimes denial,” says the rehabilitator. “But we also see breakthroughs. The moment a man says, ‘I hurt someone, and I want to be better’—that’s where change begins.”
A Day in the Life of a Rehabilitator
It’s not an easy job. Rehabilitators spend hours listening to confessions, encouraging growth, and navigating overcrowded facilities with limited resources. Still, many say the work is deeply rewarding.
“When you see someone who came in broken leave with a certificate, a vision, and a sense of self-worth—that’s the victory,” says one rehabilitator at a Gauteng correctional centre.
Success Beyond the Sentence
There are countless stories of hope: a former gang member who now mentors at-risk youth, a woman who started her own sewing business after being released, and others who returned to their communities not as threats—but as healers, teachers, and providers.
However, the road to reintegration is steep. Many ex-offenders face stigma, unemployment, and rejection from their families. This is where support structures become essential.
The Role of Society: Second Chances Matter
Rehabilitation doesn’t stop at the prison gate. Reintegration requires the support of communities, employers, and families. Without that, even the most determined individuals can fall through the cracks.
The Department of Correctional Services continues to call for partnerships with local businesses, churches, and NGOs to create pathways for ex-offenders to rebuild their lives.
“Rehabilitation is everyone’s responsibility,” says the rehabilitator. “We can’t keep asking people to change and then give them no place to belong.”
Restorative Justice: Healing on Both Sides
Some programmes also involve victims—allowing them to share their pain, seek answers, and in some cases, receive apologies. This approach, known as restorative justice, is not about forgiveness, but about recognition and healing.
Their mission? To help those who have committed crimes find accountability, healing, and the tools to rejoin society with dignity.
From Punishment to Purpose
For years, South Africa’s prison system was viewed as a place of confinement and retribution. But the Department of Correctional Services has been shifting its approach—recognising that punishment without purpose often leads to repeat offenses. Rehabilitation focuses on changing behaviour, not just locking it away.
Rehabilitators work directly with inmates through programmes that range from education and skills training to psychological counselling and restorative justice dialogues. Offenders are encouraged to take responsibility for their actions, confront their past, and imagine a new future.
“We’re not here to excuse crime,” one rehabilitator explains. “We’re here to prevent it from happening again.”
The Inner Work: Changing the Mindset
Many inmates enter prison carrying deep wounds—poverty, trauma, abuse, addiction. Rehabilitation begins by addressing these root causes.
Through group therapy sessions, anger management classes, and personal development workshops, inmates begin to understand not only what they did, but why they did it. This process often takes years, and not everyone embraces it at first.
“We see resistance, shame, sometimes denial,” says the rehabilitator. “But we also see breakthroughs. The moment a man says, ‘I hurt someone, and I want to be better’—that’s where change begins.”
A Day in the Life of a Rehabilitator
It’s not an easy job. Rehabilitators spend hours listening to confessions, encouraging growth, and navigating overcrowded facilities with limited resources. Still, many say the work is deeply rewarding.
“When you see someone who came in broken leave with a certificate, a vision, and a sense of self-worth—that’s the victory,” says one rehabilitator at a Gauteng correctional centre.
Success Beyond the Sentence
There are countless stories of hope: a former gang member who now mentors at-risk youth, a woman who started her own sewing business after being released, and others who returned to their communities not as threats—but as healers, teachers, and providers.
However, the road to reintegration is steep. Many ex-offenders face stigma, unemployment, and rejection from their families. This is where support structures become essential.
The Role of Society: Second Chances Matter
Rehabilitation doesn’t stop at the prison gate. Reintegration requires the support of communities, employers, and families. Without that, even the most determined individuals can fall through the cracks.
The Department of Correctional Services continues to call for partnerships with local businesses, churches, and NGOs to create pathways for ex-offenders to rebuild their lives.
“Rehabilitation is everyone’s responsibility,” says the rehabilitator. “We can’t keep asking people to change and then give them no place to belong.”
Restorative Justice: Healing on Both Sides
Some programmes also involve victims—allowing them to share their pain, seek answers, and in some cases, receive apologies. This approach, known as restorative justice, is not about forgiveness, but about recognition and healing.