This site requires JavaScript to be enabled. Please enable JavaScript in your browser settings, or upgrade to a modern browser.

Building AI Agents with Dynamics 365 Customer Service: From Concept to Deployment

Loading player...

A practical guide to creating AI agents in Dynamics Three Six Five Customer Service — from identifying the right use case to design, build, train, test, and deploy — helping teams boost efficiency and customer satisfaction

14 Aug 2025 3AM English South Africa Technology · Business

Other recent episodes

How Microsoft Copilot Is Changing the Way We Work

Microsoft Copilot is transforming the modern workplace by embedding AI directly into everyday Microsoft 365 tools. This article explores how Copilot boosts productivity, simplifies tasks, improves collaboration, and empowers employees to work smarter—not harder

24 Apr 5AM 2 min

All episodes

Building AI Agents with Dynamics 365 Customer Service: From Concept to Deployment

Other recent episodes

How Microsoft Copilot Is Changing the Way We Work

Creating Your Own AI Agent in Business Central (A Practical Walkthrough That Actually Works)

Unlocking Growth for Microsoft Partners: Renewal Strategies and the Power of Microsoft 365 + Copilot Bundle

From Ecosystem to Execution: Why Partner Enablement Is the New Competitive Advantage

Customization Without Complexity: Exploring Extensions and Low-Code in Business Central SaaS.