Measuring ROI of AI Adoption: Metrics that Matter for Copilot, Agents, and Modernization

This article explains how Azure partners can turn their technical expertise into scalable, profitable services by defining clear offerings, adopting strategic pricing models, and leveraging the Azure Marketplace. It outlines three core service pillars—Advisory, Project Implementation, and Managed Services—and provides practical steps to build a structured portfolio that resonates with…

BoardPAC, in partnership with 4Sight Channel Partner, delivers secure, user-friendly board meeting automation trusted globally. With enterprise-grade encryption, seamless collaboration, and cross-platform access, it empowers smarter governance and efficient decision-making.

As a multi-national, diversified technology group, our purpose is to leverage our portfolio of 4IR technologies, people and data-focused solutions to design, develop, deploy and grow solutions for our partners, including both customers and vendors.

Customer Zero is Microsoft’s approach encouraging partners to use AI-powered tools like Copilot and Dynamics 365 internally before offering them to clients—building trust, gaining firsthand experience, and showcasing real results.

Copilot Agents are advanced AI assistants built in Copilot Studio that go beyond simple chatbots. They understand user intent, perform tasks across Microsoft 365 and Power Platform, and automate business workflows like onboarding, CRM updates, and report generation. The blog explains how they differ from traditional bots, how to design…