IN CONVERSATION WITH RENDANI,who is the Stakeholder Engagement Manager at the Plumbing Industry Registration Board (PIRB

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We take a dive into matters concerning the world of artisans, shedding a light
on plumbers and the very important role they play in the smooth running of
houses, corporations and the likes.
February is a month often associated with awareness and recognition, and it
provides a meaningful opportunity to highlight the critical role of the plumbing
industry and its professional structures in society. In South Africa, the existence
of a professional body such as the Plumbing Industry Registration Board (PIRB)
is central to regulating standards, protecting consumers, and ensuring that
plumbing work complies with national legislation and safety requirements.
A professional body like PIRB exists to:
Register qualified plumbers.
Enforce industry standards and codes of conduct.
Provide ongoing professional development.
Protect the public from substandard or unsafe plumbing work.
Without a regulatory body, the industry would face challenges such as
unqualified practitioners, poor workmanship, health risks, water contamination,
and costly infrastructure damage. The professional body acts as a quality
assurance mechanism, ensuring accountability and professionalism within the
trade.

10:35

Being a professional plumber goes beyond technical skills. It involves
compliance with national standards and regulations, ethical conduct and
accountability, continuous skills development, and commitment to public
health and safety.
Plumbers play a direct role in protecting water resources, preventing leakages,
ensuring sanitation, and supporting environmental sustainability. In a country
like South Africa, where water scarcity is a serious issue, plumbers are key
contributors to conservation efforts and infrastructure resilience.
A professional plumber is therefore not just a tradesperson — but a trained
specialist responsible for safeguarding communities.
With the important role they play in society many artisans remain without jobs
and have poor visibility this challenge
The main challenges largely affect unlicensed plumbers. Without professional
registration, they struggle with credibility and visibility. They often lack
structured marketing or promotional platforms, and even when they advertise
themselves, trust becomes a major barrier. Most clients prefer plumbers who
are recommended by family or peers, especially when it comes to essential
home repairs. Without references or recognised credentials, unlicensed
plumbers find it difficult to build confidence with potential customers.
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