4Sight Channel Partner Cluster 4Sight Channel Partner Cluster

Utilizing the Key Features of Microsoft Dynamics 365 Customer Engagement (D365 CE)

Loading player...
How Microsoft Dynamics 365 Customer Engagement (D365 CE) helps businesses deliver personalised, efficient customer experiences through a unified suite of applications. It highlights key modules—Sales, Customer Service, Customer Insights – Journeys, and Field Service—and shows how D365 CE enhances productivity with AI-driven insights, automation, unified data, and streamlined processes. Overall, it positions D365 CE as a powerful tool for strengthening customer relationships, improving service delivery, and driving business growth.
24 Feb 3AM English South Africa Technology · Business

Other recent episodes

The Channel Is a Relationship Business, Not a Reseller Business

Reseller Business” argues that most channel strategies fail because they treat partners as transactional resellers instead of long-term relationship builders. The author explains that simply signing many partners (resellers) doesn’t lead to success. Real success comes from trust, enablement, and long-term investment in partners—helping them grow sustainable businesses.
24 Jun 12PM 3 min

Microsoft Foundry The AI Opportunity

Explores how Microsoft Foundry empowers businesses to unlock AI-driven innovation, streamline operations, and turn data into actionable insights for competitive advantage.
22 Jun 8AM 2 min
All episodes