BBC Money Box

Claims management inquiry and bank account switching

Loading player...
Since lenders were ordered to repay billions to consumers who signed up to unfair car finance deals, millions of people have been sent adverts exhorting them to claim compensation through claims managers or law firms. But now the Financial Conduct Authority is to investigate the industry amid concerns of sharp practice and misleading marketing. Paul Lewis asks if the regulator has acted quickly enough to root out the rogue operators.

And we hear from the serial switchers - those tempted by cash perks to change their bank accounts. Is it worth it?

Presenter: Paul Lewis
Reporters: Jo Krasner and Felicity Hannah
Researcher: Catherine Lund
Editor: Rob Cave
Senior news editor: Sara Wadeson
6 Jun English United Kingdom Business

Other recent episodes

Money Box Life: Teenagers talk money

Teenage years are formative in many different ways – and being able to handle finances is one of them. In this programme - one of our special Money Box Life episodes – presenter Felicity Hannah talks to teenagers from varied backgrounds about their early experiences of handling money. We get…
3 Jun 28 min

NS&I Delays and Youth Unemployment

Some bereaved listeners whose relatives had money put away with National Savings and Investments are facing weeks and months of delay in getting their own money. It comes as NS&I works to track down the accounts of tens of thousands of people who had died, after it admitted keeping nearly…
30 May 24 min

Renters and Landlords: Your Questions Answered

A huge amount is about to change for anyone who rents their home or who owns a rental property in England. The Renters' Rights Act comes into force on May 1 and there's a lot in it, from ending so-called 'no fault' evictions to limits on rent increases. It will…
27 May 29 min

Renters Rights, Energy Fixing and the £5k Typo

In just a few days time the biggest shake up to renters rights in a generation will come into force in England. It will mean no more than one rent increase a year, an end to bidding wars an end to no fault evictions. The Renters' Rights Act will significantly…
23 May 25 min

Money Box Live: Your Summer Holidays

Are you worried about whether the global disruption could affect your global travel plans? Whether you've booked a foreign trip, are planning a staycation or simply unsure of what to do, this is the programme for you. Holidays may not be the most important thing in the world, especially when…
20 May 28 min
All episodes