Carers' Pensions and Face-to-Face Banking

Loading player...
Newly released research seen exclusively by this programme suggests a quarter of the UK's nearly 6 million carers have paused or stopped paying into their pension because of the financial pressures of caring for a loved one. Most often, that loved one has complex needs and the costs of caring for them can be high. In the same research, from Carers UK, three quarters of carers said they're worried about their financial futures.

An independent review is to take place into how the closure of bank branches affects people who rely on being able to physically go into their bank and speak to someone. The government says it wants to make sure those needing access to in-person service are protected. It has appointed Richard Lloyd, a former Director at Which?, to review face-to-face banking.

On Wednesday National Savings and Investments will start a year-long process of contacting the executors and personal representatives of 34,000 former customers whose money it had kept after they died, some as long ago as 2008. How will that work?

And a new report looks at the quality of financial guidance being offered by some social media posts.

Presenter: Paul Lewis
Reporter: Dan Whitworth
Researchers: Catherine Lund and Jo Krasner
Editor: Jess Quayle
Senior News Editor: Sara Wadeson

(First broadcast at 12 noon on Saturday 23rd May, 2026)
20 Jun English United Kingdom Business

Other recent episodes

Money Box Live: Invest or Save?

If you’re fortunate enough to have set some money aside for a rainy day the Government wants you to invest more rather than keep it all in cash savings accounts. The Treasury, has appointed the Investment Association, alongside 19 financial services firms, to lead an industry initiative to persuade people…
17 Jun 28 min

Lack of Wills and "Savvy Squirrel"

Millions of adults across the UK, have not told their families what they want to happen to their money and property when they die. STEP, the Society for Trust and Estate Planners, reported this week on a survey which found 8 out of 10 adults had kept their loved ones…
13 Jun 24 min

How to Live Long and Prosper

We may be living longer, but are our finances in the best of health? On today’s Money Box Live we take a stroll through the decades and examine the kind of financial challenges that living longer might throw at us. A growing number of people in the UK are reaching…
10 Jun 28 min

Claims management inquiry and bank account switching

Since lenders were ordered to repay billions to consumers who signed up to unfair car finance deals, millions of people have been sent adverts exhorting them to claim compensation through claims managers or law firms. But now the Financial Conduct Authority is to investigate the industry amid concerns of sharp…
6 Jun 24 min

Money Box Life: Teenagers talk money

Teenage years are formative in many different ways – and being able to handle finances is one of them. In this programme - one of our special Money Box Life episodes – presenter Felicity Hannah talks to teenagers from varied backgrounds about their early experiences of handling money. We get…
3 Jun 28 min