#7  How can Africa unlock the potential of its fintechs?

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In this episode of the Blue Space, Joanne Joseph, Thabo Makoko, Head of Transaction Banking at Standard Bank CIB, and Abdulhakim Ibrahim, Founder and COO at FinSprint, discuss how Africa can unlock the game-changing potential of its fintechs.
Season 1 / Episode 7 25 Jun English South Africa Business · Investing

Audio transcript

00:09: From innovative apps to digital startups, the financial technology space is a hive
00:15: of activity.
00:16: How can Africa unlock the potential of its fintechs?
00:20: Let's find out in the Blue Space.
00:30: My name is Tawoma Koko and I look after Transational Banking for All Our Markets.
00:37: My name is Abdul Hakeem Ibrahim.
00:39: I'm the founding member of FinSprint Limited and also the Chief Operations
00:45: Officer.
00:47: What's on your playlist at the moment?
00:49: It's a mix.
00:51: Black Radio, from the Gaspar Project.
00:53: Where do you get up and go from?
00:55: I think Humble, Kendrick Lamar.
01:01: Welcome back to The Blue Space, brought to you by Standard Bank Corporate and
01:05: Investment Banking.
01:06: I'm Joanne Joseph, and I'm joined today by Thabo Makoko, Head of Transactional
01:11: Banking at Standard Bank CIB,
01:14: and Abdul Hakim Ibrahim, Founding Member and COO at FinSprint.
01:18: Welcome to you both.
01:20: Lovely to have you with us today.
01:22: So, Thabo, I'm going to start with you.
01:24: Give us a sense of what growth you've seen taking place in the African fintech space
01:29: in recent times, Thabo.
01:30: Thank you, Joanne.
01:31: We've seen tremendous growth on the continent, largely influenced by high
01:37: mobile penetration,
01:38: more than 50% penetration in the continent.
01:40: We've seen regulatory challenges and policies that have been creating the
01:46: environment for fintechs to
01:48: thrive.
01:49: We've also seen a lot of investment coming through, creating the
01:55: space for fintechs to think about expanding products and solutions.
01:59: And of course, We've seen a high adoption on the continent of some of these
02:05: solutions that have come through from
02:06: fintechs.
02:07: And when I think about how this has evolved over time, it started as a P2P
02:12: environment.
02:14: And we've seen an evolution into micro-lending capability, other forms of
02:20: payments,
02:21: P2B payments, and also as insurance products as well as wealth products.
02:27: But we're also starting to see even B2B capability coming through.
02:30: So there's a tremendous number of opportunities that have come through on
02:34: the continent as reflected in the revenues that are continuing
02:37: to grow, as well as future prospects that are looking positive.
02:40: Talbot, that's sounding really, really positive.
02:43: So, Hakeem, let me ask you, what does the landscape look like from FinSprint's
02:47: perspective?
02:49: Thank you, Joanne, for having me.
02:51: It's wonderful to be here.
02:53: So from FinSprint's perspective, we're seeing the landscape more or less of a
02:59: landscape.
03:00: and more of a digital gold rush.
03:02: So from our point of view, we are seeing that the African fintech space is not just
03:08: growing, it's
03:09: actually sprinting forward, moving forward.
03:13: And I could think up of many examples, but if you look at the digital payment space,
03:19: it's
03:20: growing tremendously.
03:21: And FinSprint is a big player when it comes to enterprise automations, and we're
03:27: thriving in that area.
03:30: And again, we're just happy and wonderfully blessed to be part of this
03:36: growth that we're seeing
03:37: in that sector.
03:38: Yeah, it's certainly quite a positive move forward on the continent.
03:43: Thabo, give me a sense of how fintechs like FinSprint are changing the way
03:48: bigger, more established players like Standard
03:50: Bank do business.
03:52: I think in responding to Hakeem's reflection on Gold Rush, naturally, We
03:59: see an opportunity that we need to align to as financial institutions.
04:03: So we've seen a number of big changes coming through as the banks see this as an
04:09: opportunity both to
04:10: partner and to solve for some of the ecosystems better.
04:15: The area where we've seen biggest opportunity for partnership has been
04:20: addressing some of the underserved
04:22: or underbanked parts of our ecosystems and finding more sustainable ways.
04:27: to bringing solutions that actually can work and help them do the things that they
04:31: need to do.
04:32: But to be also more specific, some of the areas where we have seen this particularly
04:38: work is
04:39: changing the way banks prioritize particular products and solutions.
04:43: For instance, banks have to think about API capability, think about open banking
04:48: capability, banking as a service,
04:50: creating more white label solutions so that partnerships, opportunities to
04:55: capture
04:57: scenarios in the market become easily enabled between banks and fintechs.
05:02: This partnership that is continuing to grow is also changing how we as banks are
05:07: prioritizing
05:08: opportunities.
05:09: And of course, some banks have gone to even a greater extent of opening up their
05:15: own digital arms, their
05:16: own digital fintechs or buying fintechs.
05:19: So this landscape demonstrates that as banks, we've had to shift priority against
05:24: this gold rush
05:26: that Hakim was referring to.
05:27: And of course, at the centre, of all of this is the issue of financial inclusion.
05:32: Correct, correct.
05:34: So, Hakeem, FinSprint has worked very closely with Standard Bank in East Africa,
05:38: particularly on the development of the CargoPay platform.
05:41: Just tell us a little bit about CargoPay.
05:43: Give us a sense of how fintechs like yours are driving transformation, sustainable
05:47: growth, and financial inclusion in East
05:49: Africa, and of course, across the continent.
05:52: Thank you.
05:54: I get excited about CargoPay.
05:57: whenever I get the chance to speak about it because of the impact it's having in
06:02: the trade ecosystem.
06:04: CargoPay solves and continues to solve unique problems that we're seeing within
06:10: the port
06:11: ecosystem and also trade at large.
06:14: So one of the things that we were solving for is ensuring that we have a platform, a
06:20: system that
06:21: allows traders to transact and interact with the ports.
06:26: 24-7, 365 days.
06:28: What we were targeting is to ensure seamless trade between different
06:32: currencies, enabling countries
06:35: that are part of that ecosystem within East Africa to seamlessly operate as
06:40: though they are in Mombasa, at the port of
06:42: Mombasa.
06:43: And I get very excited when I see and talk about it for those reasons, but
06:50: also we're seeing additional challenges that we are solving for.
06:55: For example, huge, huge backlogs when it came to actually transaction times.
07:02: We've been able to actually improve and cut down on the transaction times,
07:06: ensuring real-time visibility for
07:09: customer transactions, real-time resolution and reconciliation of those
07:14: transactions, and
07:16: also release of cargoes.
07:17: To also add on to that, I think what CargoPay has also done for the port
07:23: community.
07:24: is ensure that we have streamlined supply chain across that ecosystem.
07:32: And it's not just about moving money, it's about moving industry forward and
07:37: providing the relevant
07:38: infrastructure for that ecosystem to grow and thrive.
07:42: When you're talking about inclusion, we've seen the system provide access to
07:49: traders in far-flung places.
07:51: who've been transacting with the port of Mombasa.
07:56: Such places such as the DRC, Rwanda, Uganda, all transacting
08:03: from the comfort of their offices and homes.
08:06: So tremendous impact, tremendous transformation.
08:10: And I think cargo pay is something to watch.
08:15: It sounds like there's a wonderful synergy there.
08:16: And Thabo, you spoke about how fintechs are driving sustainable growth as well.
08:21: For that to happen effectively, we know we need purposeful digital transformation
08:25: strategies.
08:26: Which African countries are doing this well, in your opinion?
08:30: It's a good question, Joanne.
08:31: Look, we've had a number of countries do fantastic things in this space.
08:37: It'll be difficult to mention all of them, but I'll just give a brief snippet.
08:41: When I look at the continent, certainly markets like South Africa, markets like
08:47: Kenya,
08:49: Nigeria, Egypt.
08:50: and Ghana have been really instrumental in driving this digital adoption, digital
08:56: change.
08:56: In Kenya, I call Kenya the mobile payments or the money, a mobile money
09:02: trailblazer.
09:04: and how they really thought about mobile money first, or digital first as a way.
09:11: Nigeria becoming one of the biggest financial tech hubs on the continent.
09:17: Egypt thinking through how the digital adoption has grown.
09:23: More than 60% of the Egyptian population is digitally enabled.
09:27: You can look at other markets like South Africa that have actually focused around
09:31: infrastructure, policy and frameworks that enable
09:34: digital adoption and building some of these ecosystems.
09:37: There are many such examples, Joanne, that I can quote, that have actually translated
09:42: into this.
09:43: One of the most interesting things to look at as well is the amount of funding that
09:48: is actually spread across the
09:50: continent.
09:51: You'll see that Southern Africa, East Africa, with Kenya being the primary
09:54: source, and West Africa with Nigeria being the primary country,
09:58: is actually the leading countries that are actually capturing.
10:02: most of the funding that goes into the space.
10:04: That's fascinating.
10:06: Tapu, what are African governments currently doing to create an enabling
10:10: environment for fintechs?
10:12: And what more do you think they can do?
10:14: Sure.
10:14: Look, I mean, there was a time and place where maybe fintechs would say not enough.
10:20: But I say there was a period that was required where governments need to go into
10:25: their own sense-making.
10:27: What does this all mean?
10:28: What does this mean?
10:29: And how do we...
10:30: continue to fulfill our obligation as a government or as a central bank while this
10:35: is actually going on.
10:36: I mean, if you think about it, if you are a central bank governor, one of your
10:40: responsibilities is money supply.
10:42: How do you begin to do your work when the money is actually digital or a digital
10:47: currency?
10:48: Your traditional tools for money, monetary policy, are not fit for purpose in that
10:53: world.
10:53: So you now need to adapt and think through that.
10:56: So we've seen It's been a long road, but we've seen governments come to the table.
11:01: And there are many examples on the continent, including creating sandboxes
11:05: for many players to come and participate and pilot
11:08: and test their ideas, coming up with more fit-for-purpose policies, thinking about
11:14: how to
11:15: protect against cybersecurity and cyber fraud, how to think about enabling digital
11:20: IDs, as an argument's sake,
11:22: or even digital currencies.
11:23: So there's been a lot that governments have been doing.
11:26: in creating this environment for fintechs and banks and other partners to thrive and
11:30: stakeholders to thrive.
11:32: What I think is important is all of the things that I've mentioned that
11:37: governments have been looking at
11:39: are really focused inward, in the country, in Kenya, in South Africa, in Ghana.
11:44: But we need to start thinking about some of the opportunities that can be enabled
11:48: on the cross-border side.
11:50: Remittances is a big growing area.
11:53: The free trade agreement talks about free movement of people and goods.
11:57: But we know that for that to happen there must be a free movement of money.
12:01: We must simplify the cross-border space to enable all of these great opportunities
12:06: and ambitions
12:08: of the continent to be realized.
12:09: So one area that governments need to start thinking about is simplifying those
12:14: corridors of movement of people and goods
12:16: to enable trade on the continent to thrive.
12:18: Hakim, give me your take on this.
12:20: I mean from your perspective, how can governments and banks create that space?
12:25: that Thabo is talking about, in which the fintech ecosystem can grow across the
12:29: continent.
12:31: I like Thabo's take.
12:33: I think he's captured a lot of the things that are on my mind.
12:38: But if I was to give you my take, governments, fintech and the banks, that's
12:43: a winning trifecta.
12:45: And I think we just need three ingredients in the mix.
12:50: Clarity when it comes to regulation.
12:52: so that it makes it easier for us to play across borders.
12:56: Africa is basically trading with each other and we would like to make it
13:01: seamless, less complicated
13:03: and easy for everyone to do, but we need to pass through those different regulatory
13:09: environments.
13:10: So if we can have that harmonized, we're good to go.
13:13: The second thing is robust infrastructure.
13:17: Thabo has clearly said banks, government is focused on ensuring that the level the
13:23: playing field by
13:24: providing infrastructure, open banking, APIs, to enable fintechs to be able to do
13:29: what they do best, which is
13:30: innovate and provide agility to the market and allow the market to speak in a
13:35: language that it understands, which is
13:37: money, universal.
13:39: And last but not least, the third thing is genuine cooperation and
13:46: collaboration between banks, fintechs, and government.
13:51: As I said, I like dancing with Standard Bank and we should continue dancing.
13:57: I take it you agree with that.
13:58: Absolutely.
14:00: Well, lots more to talk about on this exciting topic.
14:03: But unfortunately, we have run out of time for this episode.
14:07: Thank you so much for joining us today.
14:08: And thank you to our guests, Abdul Hakim Ibrahim, CEO of FinSprint, and Thabo
14:13: Makoko, Head of Transactional
14:15: Banking at Standard Bank CIB.
14:17: Thank you both for sharing these fascinating insights with us today.
14:21: From me, Joanne Joseph, and the rest of the Blue Space team, it's thank you and
14:25: goodbye.
14:27: Visit www.standardbank.com forward slash bluespace to find out more about the blue
14:32: space.

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