East Coast Radio - Catch Up Consumer Hacks with Wendy Knowler

Your usual Uber is going away

Loading player...
Uber has retired its UberX option – the go-to for many South Africans, and from this month you have four options.

Uber Go is a smaller car at a smaller price, for quick trips around town.

Uber Comfort gets you a newer car with extra space, and you can request a quiet drive.

Uber Black is premium vehicles and "top-tier" drivers, but a longer wait.

Uber Reserve lets you book up to 90 days ahead at a locked-in price.

So don't tap "confirm" on autopilot. Check which option you've landed on, and what it's going to cost you, before you accept the ride.
9 Sep English South Africa Education · Self-Improvement

Other recent episodes

Never say "yes, that's my debt"

A debt collector phones about an old account you'd forgotten. Before you say a word, work out when you last paid anything on it, or when you last admitted it was yours. If that's more than three years ago, and nobody ever served you with a summons, the debt has…
25 Sep 1 min

Check the name on the ticket. Every letter

Brett of Durbanville watched his son be refused boarding at check-in because his surname had been left off his ticket. The travel agency couldn't fix it there and then. Their only option was to buy a new ticket, which meant paying for four more legs at double the original cost…
24 Sep 1 min

That “diagnostic fee” has to be flagged first

Kyle of KZN handed in his drone for a quote. He heard nothing for over a week, then discovered it had already been shipped off to a third party for repair. When the invoice came and he said no thanks, he was told he owed them a diagnostic fee. Nobody…
23 Sep 1 min

The price on the shelf is the price you pay

Some shops add a fee when you pay by card, or refuse card payments under a certain amount, such as R50. The National Consumer Commission is warning traders, spaza shops in particular, that both are unlawful. Section 23(6) of the Consumer Protection Act says a supplier may not require you…
22 Sep 1 min

Too small to fight is not a thing

When a company owes you a few hundred rand and simply stops replying, most people give up. That's what they are banking on. A Cape Town doctor who lost R680 on an undelivered food order went to the National Consumer Commission and was told her amount was too small. It…
21 Sep 1 min
All episodes