Kaya 959 Point of View with Phemelo Motene

Nearly 1.8 million abandoned 10111 calls raise concerns over police response

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Nearly 1.8 million calls to the South African Police Service’s (SAPS) 10111 emergency line went unanswered or were abandoned during the 2025/26 financial year, with the national abandonment rate standing at approximately 20%. SAPS has acknowledged that staffing at emergency call centres is severely inadequate, raising concerns about the ability of people to access urgent police assistance when they need it. Phemelo speaks to Chairperson of Parliament’s Portfolio Committee on Police, Ian Cameron, about the figures and what needs to change.
11 Nov 1PM English South Africa Education · Careers

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