Disgruntled ex-Sanlammer’s claim of unfair treatment prompted extensive denial by financial services group

Biznews has covered the story of financial advisor David Melville who found himself on the wrong side of Sanlam bureaucracy. The life insurer was also in the spotlight for a practice of backdating new life policies - even though it wouldn’t pay out for a death if that occurred before the official starting date of a life insurance policy. This has prompted ex-Sanlam employee, Alfred Perry to contact us; he said he came up against a brick wall when Sanlam lowered his pensionable age from 65 to 60 when he had to retire because of a medical condition. Sanlam came back with a quick response saying it cares greatly for the company’s retired advisers, the rules in terms of retirement are clear and Perry can lodge a formal complaint. - Linda van Tilburg