National Consumer Commission
The National Consumer Commission (NCC) is the South African regulatory body, established in terms of Section 85 of the Consumer Protection Act No. 68 of 2008 (CPA). The primary role of the NCC is to protect the interests of consumers and ensure accessible, transparent and efficient redress for consumers. In addressing complaints that allege contravention of the CPA, the NCC:
Promotes the resolution of disputes between consumers and suppliers,
Conducts investigations against those suppliers allegedly engaging in prohibited conduct,
Refer matters for prosecution to the National Consumer Tribunal, and
Promotes compliance with the CPA through advocacy, education, and awareness.
Promotes the resolution of disputes between consumers and suppliers,
Conducts investigations against those suppliers allegedly engaging in prohibited conduct,
Refer matters for prosecution to the National Consumer Tribunal, and
Promotes compliance with the CPA through advocacy, education, and awareness.
