These 2023 Uber insights provide a snapshot of the most popular, unusual, and unique orders on the platform.
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GUEST
- Daniele Joubert - Head of Consumer Growth, Uber Eats Sub-Saharan Africa
Here's what else the report revealed:
One trip every 11 minutes: At one restaurant, delivery people using the Uber Eats app made a trip
from that restaurant every 11 minutes on a busy evening. The friendly cities: While Gqeberha may be nicknamed the Friendly City, Johannesburg and Pretoria lead the way when it comes to friendliness on the Uber Eats app. Customers in the two Gauteng cities
used "please" and "thank you" the most in orders, followed by Cape Town and the Garden Route.
Local is lekker: While customers using the Uber Eats app searched for the usual fast-food suspects,
including pizza, beer, burgers, and sushi, they also demonstrated their love of local foods. Among the most loved South African dishes on the app are pap, malva pudding, chakalaka, bunny chow, gatsbys and boerewors.
Hey big spender: The two largest orders from a single user on the Uber Eats app this year both involved
alcohol and were executed on the same day. On 13 October, a customer put in a nearly R14 000 alcohol order. Just 25 minutes later, they put in another order for nearly R19 000 from the same store. That amounts to a total of about R33 000, including tips.
Save while you spend: Perhaps that "big spender" could take one or two lessons from Uber One users
who saved an average of about R1 100 per month and over R6 000 since becoming an Uber One member. That means they saved more than 22 times the cost of an Uber One membership.
Creatures of habit: According to the report, one user ordered at least once a day for every day of
2023. When it comes to being a creature of habit, however, few can compete with the user who ordered from the same restaurant 348 times in 2023.
Date night (almost) every night: Sometimes couples fall into habits, too. One user made 771 orders
for two.
Going the extra mile(s): The delivery person who took the most trips in 2023 took more than 9 000
trips. For perspective, that's equivalent to circling the earth more than 2.27 times or driving from Cape Town to Johannesburg and back nearly 33 times. The hours spent on the road, meanwhile, are equivalent to watching Die Hard more than 781 times.
Requests with personality: If you ever wanted an indication of how much personality South Africans
have, you could do a lot worse than to look at their Uber Eats requests. One user, for example, ordered a 23-piece tempura platter from a sushi restaurant six times in a row due to pregnancy cravings.
- Daniele Joubert - Head of Consumer Growth, Uber Eats Sub-Saharan Africa
Here's what else the report revealed:
One trip every 11 minutes: At one restaurant, delivery people using the Uber Eats app made a trip
from that restaurant every 11 minutes on a busy evening. The friendly cities: While Gqeberha may be nicknamed the Friendly City, Johannesburg and Pretoria lead the way when it comes to friendliness on the Uber Eats app. Customers in the two Gauteng cities
used "please" and "thank you" the most in orders, followed by Cape Town and the Garden Route.
Local is lekker: While customers using the Uber Eats app searched for the usual fast-food suspects,
including pizza, beer, burgers, and sushi, they also demonstrated their love of local foods. Among the most loved South African dishes on the app are pap, malva pudding, chakalaka, bunny chow, gatsbys and boerewors.
Hey big spender: The two largest orders from a single user on the Uber Eats app this year both involved
alcohol and were executed on the same day. On 13 October, a customer put in a nearly R14 000 alcohol order. Just 25 minutes later, they put in another order for nearly R19 000 from the same store. That amounts to a total of about R33 000, including tips.
Save while you spend: Perhaps that "big spender" could take one or two lessons from Uber One users
who saved an average of about R1 100 per month and over R6 000 since becoming an Uber One member. That means they saved more than 22 times the cost of an Uber One membership.
Creatures of habit: According to the report, one user ordered at least once a day for every day of
2023. When it comes to being a creature of habit, however, few can compete with the user who ordered from the same restaurant 348 times in 2023.
Date night (almost) every night: Sometimes couples fall into habits, too. One user made 771 orders
for two.
Going the extra mile(s): The delivery person who took the most trips in 2023 took more than 9 000
trips. For perspective, that's equivalent to circling the earth more than 2.27 times or driving from Cape Town to Johannesburg and back nearly 33 times. The hours spent on the road, meanwhile, are equivalent to watching Die Hard more than 781 times.
Requests with personality: If you ever wanted an indication of how much personality South Africans
have, you could do a lot worse than to look at their Uber Eats requests. One user, for example, ordered a 23-piece tempura platter from a sushi restaurant six times in a row due to pregnancy cravings.
