Consumer Tribunal fines two used car dealers and orders R1 million refund.
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GUEST – Prudence Moilwa – Head of complaints and investigations at the National Consumer Commission.
The National Consumer Tribunal has fined two car dealers and ordered one of them to repay a consumer R1 million after hearing the cases brought by the National Consumer Commission. Secondhand cars are often a problem for consumers and this goes to show that it is not a battle you have to wage by yourself.
The consumers complained at the National Consumer Commission (NCC) about used cars they bought from Wingfield Motors and Sandton Repo Cars. After the NCC investigated their complaints and found that the dealers contravened the Consumer Protection Act (CPA) in both cases, the matters were referred to the National Consumer Tribunal (NCT).
The National Consumer Tribunal has fined two car dealers and ordered one of them to repay a consumer R1 million after hearing the cases brought by the National Consumer Commission. Secondhand cars are often a problem for consumers and this goes to show that it is not a battle you have to wage by yourself.
The consumers complained at the National Consumer Commission (NCC) about used cars they bought from Wingfield Motors and Sandton Repo Cars. After the NCC investigated their complaints and found that the dealers contravened the Consumer Protection Act (CPA) in both cases, the matters were referred to the National Consumer Tribunal (NCT).