INSIDE YOUR POCKET: South African Reserve Bank releases the Payments Study Report

Loading player...
GUEST – Tim Masela - National Payments System Department Head

The South African Reserve Bank (SARB), which operates, regulates and oversees the national payment system (NPS), has today published its inaugural Payments Study Report (study). The study, the first of its kind in South Africa, uses individuals’ payment data and provides extensive insight into how the public perceives and uses various payment methods and instruments on offer in the country.


The SARB’s multi-year strategy and framework for payments, Vision 2025, identified the need for the SARB to gather information on the use of the NPS and help deliver on its goal of transparency and public accountability. This information can be used by the central bank, other regulators, policy makers and payment service providers to better understand consumer behaviour as well as potential opportunities and risks in the payments landscape. The information contained in the study can also assist in the design and implementation of more convenient, efficient and safer payment instruments and methods for South African consumers and businesses.



The study, commissioned in 2023, supplements the payments information that the SARB already has access to through the domestic settlement system (the South African Multiple Option Settlement (SAMOS) system), retail payment systems and returns gathered from payment service providers such as banks and non-banks.
6 Sep 2024 8AM English South Africa Business News · Investing

Other recent episodes

INSIDE YOUR BUSINESS: Transformation fund: opportunity or threat for SMEs?

The government is preparing to launch a revamped Transformation Fund as early as next week, rewriting incentives that have shaped corporate behaviour for more than two decades. Joining Gugulethu today is Jamell Khan from Unconventional CA (UCA), who has been vocal about the risks of centralising corporate transformation funds.
28 Jan 1PM 12 min

SAFDA’s plan to rescue Tongaat-Hulett and protect farmers’ livelihoods

South Africa’s sugar industry faces a critical moment as Tongaat-Hulett, one of the country’s oldest and most prominent sugar producers, confronts provisional liquidation despite ongoing efforts to stabilise the business. South African Farmers’ Development Association (SAFDA), led by Chairperson Dr Siyabonga Madlala, has stepped in to assure farmers and employees…
19 Feb 2PM 17 min

South African professionals are facing a new era of stress

South African professionals are facing a new era of stress, one that is no longer confined to busy periods or isolated pressures but embedded in the fabric of everyday life. The 2025 Profmed Stress Index released on Thursday reveals a workforce grappling with financial strain, toxic workplace cultures, systemic instability…
19 Feb 2PM 11 min