EXPLAINER: 18 Years of Litigation — The ‘Please Call Me’ Saga Finally Ends

Loading player...
GUEST: Mpumelelo Zikalala – Legal Analyst

After nearly two decades, one of South Africa’s most closely watched legal battles has finally come to an end. Vodacom and former employee Nkosana Makate have reached an out-of-court settlement over the invention of the iconic “Please Call Me” service a dispute that’s spanned 18 years, five court judgments, and billions of rand in claims.

In this conversation, legal analyst Mpumelelo Zikalala joins Gugulethu Mfuphi to unpack the full timeline from Makate’s original idea as a Vodacom trainee in 2000, to the Constitutional Court’s landmark 2016 ruling affirming his right to be compensated, and the years of appeals, counterclaims, and negotiations that followed.
6 Nov 2025 3PM English South Africa Business News · Investing

Other recent episodes

SAFDA’s plan to rescue Tongaat-Hulett and protect farmers’ livelihoods

South Africa’s sugar industry faces a critical moment as Tongaat-Hulett, one of the country’s oldest and most prominent sugar producers, confronts provisional liquidation despite ongoing efforts to stabilise the business. South African Farmers’ Development Association (SAFDA), led by Chairperson Dr Siyabonga Madlala, has stepped in to assure farmers and employees…
19 Feb 2PM 17 min

South African professionals are facing a new era of stress

South African professionals are facing a new era of stress, one that is no longer confined to busy periods or isolated pressures but embedded in the fabric of everyday life. The 2025 Profmed Stress Index released on Thursday reveals a workforce grappling with financial strain, toxic workplace cultures, systemic instability…
19 Feb 2PM 11 min

Budget 2026: Tax Policy Choices and revenue strategy under fiscal pressure

As South Africa prepares for the 2026 National Budget Speech on 25 February, revenue collection and tax policy are expected to take centre stage. Finance Minister Enoch Godongwana faces the difficult task of sustaining fiscal consolidation while supporting economic stability in an environment of modest growth and rising expenditure pressures…
19 Feb 2PM 12 min

Navigating personal finance challenges

As South Africans face a growing cost-of-living squeeze, more households are turning to credit not for luxury, but simply to cover everyday essentials. Rising prices for groceries, transport, school fees, rent, and electricity mean many families are borrowing just to survive, and debt is increasingly becoming a lifeline, with dangerous…
19 Feb 2PM 12 min

PG glass, Glasfit accused of price fixing in automotive glass market

South Africa’s automotive glass industry is under the spotlight after the Competition Commission found that two major players, PG Glass and Glasfit, allegedly operated as a cartel, working together to fix prices. The Commission has now referred the matter to the Competition Tribunal for prosecution, arguing that the companies entered…
19 Feb 2PM 11 min