Talent Strategy

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Jennifer Algie is the People Director at Merchants, another organisation being recognised for excellence. She explains how they try to create an environment in which people can thrive and develop their career paths. Gareth Cliff asks about some of the confusing jargon used. How do they define culture in the workplace, and deal with the stresses that come with working in the call centre business?

30 Jul 2015 English South Africa Business · Business

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