Jacques Celliers, Fnb Ceo

Loading player...
Lender FNB says it has lost consumer clients over the six months ending December 2019 – largely due to upselling them to more premium products and pressure from competitors.
FNB represents the FirstRand’s activities in the retail and commercial segments in South Africa. The bank reported 4% growth in pre-tax profits to R10.7 billion, while its cost-to-income ratio improved to 50.3%, it said.
Profit before tax was more muted in the retail segment, growing 3% to R7.48 billion (2018: R7.30 billion), with the balance coming from commercial (+9%) and rest of Africa.
“Overall, FNB’s South African business experienced a slowdown in some of its key growth drivers as the prevailing macroeconomic environment placed further pressure on customers.” the bank said.
FNB CEO, Jacques Celliers said the lift in profit before tax is underpinned by the group’s focus on attracting main banked clients coupled with “ensuring that clients have access to solutions for their needs”.
10 Mar 2020 12PM English South Africa Business News · Investing

Other recent episodes

What SA Retail Spending Trends Reveal About Consumers

Consumer panel expert Lané Klopper from NIQ South Africa unpacked how South Africans spent R683 billion on FMCG goods in 2025, with growth in traditional trade and smaller basket shopping reflecting financial pressure.
5 Mar 2PM 12 min

MultiChoice to Shut Down Showmax

MultiChoice has announced it will close Showmax after years of heavy investment and mounting losses. Business writer Mudiwa Gavaza explained the move reflects challenges in Africa’s streaming economics, rising content costs and strategic shifts under new ownership. MultiChoice to Shut Down Showmax: MultiChoice has announced it will close Showmax after…
5 Mar 2PM 26 min

FirstRand Posts Strong Results Amid Tough Economy

FirstRand delivered an 11% rise in normalised earnings to R23.2 billion for the six months to December 2025. CEO Mary Vilakazi said the performance was driven by solid momentum across FNB, RMB and WesBank, with diversified growth supporting returns.
5 Mar 2PM 13 min