EDITORIAL: Post Office posts a nagging reminder

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A day after President Cyril Ramaphosa told reporters that the ANC’s top decision-making body, the national executive committee, had rallied behind his letter calling for tougher measures against the corruption cancer corroding every layer of the party, the SA Post Office reminded him about his long-standing state-owned enterprises (SOEs) headache.

Like most 100-odd state-owned companies, the Post Office is meant to be self-sufficient but it has barely broken even for years. In its fiscal first quarter, it slumped to a R925m loss, almost equal to the total suffered for the full 2019 financial year and compelling it to extend a presumptuous appeal for financial help.

It needs about R7bn to make up for losses caused by the Covid-19 pandemic amid a business model that already looked broken.

Over the past three years alone it has been suffering annual losses in the region of R1bn a year even after being handed a contract to distribute social grants to millions of South Africans. The quarterly loss makes management projections to narrow 2020 losses before returning to the black the following year a sad joke.

In the age of online bill payments and e-mail, the Post Office is like a metered taxi in the age of Uber.

More than half of the company’s R4bn revenue comes from delivering mail and parcels. Inevitably, the volumes are shrinking quickly. With letters between individuals having long faded into the past, the Post Office is facing an existential threat as banks, retailers and direct mail marketers entice customers to receive their invoices, bank statements and advertising material electronically.

Between 1990 and 2010, letter mail volumes were above 14-billion but with more and more people having access to the internet, they have dropped to about 9-billion today — reflecting a similar trend around the world.

Rest assured the R7bn cash injection, which would come on top of about R3bn advanced by the taxpayer in January, will not be the last, especially given that management is distracted by a brawl between communications minister Stella Ndabeni-Abrahams and axed board chair Colleen Makhubele, who has accused the minister of acting unconstitutionally.

With its long-standing cash cow in irreversible structural decline and no money to reinvent itself, the Post Office will be back with another begging bowl soon. And finance minister Tito Mboweni’s mammoth task of fixing the economy, whose fragile prospects have been whacked by the Covid-19 pandemic, and ensuring SA ...
6 Sep 2020 3PM English South Africa Business News · News

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