Episode 11 - Marilyn Maki

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From aspiring actress to finance powerhouse, Marilyn Maki reflects on the mentors who shaped her, the courage to own her greatness early and the quiet strength of introverted leadership. How do you thrive in a world that never expected you to lead? What happens when success arrives too soon? And how do you keep chasing yourself forward?

Find out in episode 11 of the Why She Leads Podcast.
16 Jul English South Africa Business · Investing

Audio transcript

00:11 My name is Judy Dlamini,
00:13 it's an honour to be your host
00:16 on Why She Leads podcast
00:18 by Standard Banks CIB.
00:21 In this series, Standard Bank CIB shines a light on powerhouse dealmakers,
00:28 who happen to be women,
00:31 and with me, I have Marilyn Maki,
00:35 who's the Head of Energy and Infrastructure Finance.
00:40 Welcome, Marilyn Maki.
00:42 Thank you, Judy.
00:44 Coming from the Eastern Cape, is this what they expected
00:48 you to be, the powerhouse that you are today?
00:52 One has to say no, because the time that we come from
00:57 the era that we are born of simply did not expect that a woman,
01:03 a black woman from the Eastern Cape, had this as a trajectory.
01:07 So I grew up in a world which was extremely matriarchal.
01:11 My mother and her sisters, were the powerhouse of our family,
01:15 and as such, girls were also empowered in our family.
01:19 So when it was discovered that, in fact, I was quite bright and intelligent,
01:24 that was not something that was, sort of honed into
01:28 “Well, she'll make a great wife and at least she has her looks”.
01:31 My parents were very clear
01:33 that education was was absolutely essential to underpin
01:36 what my, you know, my trajectory was looking like at the time.
01:39 So I've always been someone who's been encouraged in my family to do better.
01:43 Well, that's great.
01:45 Why Financial Services?
01:47 Completely by accident.
01:50 So I actually was
01:53 very much of an arts and creative type of student.
01:57 In fact, it was believed that I was going to go on to be
02:00 an actress in Hollywood, was the idea.
02:03 But my mother, again, very clear on the fact
02:06 that for the amount of money that she had paid,
02:08 I was either going to be an astronaut or veterinarian, one of the two.
02:11 And so I ended up actually pursuing law
02:14 as my undergraduate and graduate training.
02:18 And then I had no idea
02:20 that in banking, actually, there was anything called Investment Banking.
02:24 Banking was always the teller, the lady who helped you to get your money.
02:27 And so you didn't know that there was a career in this.
02:29 And so when Standard Bank found me some 26 years ago, by the way,
02:35 for the graduate programme.
02:36 And they were telling me
02:37 all these amazing things that you could do even though you had a legal background.
02:41 I was amazed and totally folded into the space,
02:44 and therefore, here we are.
02:46 Yeah, it's a beautiful story.
02:48 Tell us about your journey at the Bank, Standard Bank.
02:51 So I am a child of Standard bank.
02:54 I arrived here, as I said, on a graduate programme and have never left since.
02:59 Standard Bank has been my university,
03:02 has been my adventure in life,
03:05 and I have managed to do so much in this organisation that
03:09 one would think I'd had four jobs in four different organisations.
03:13 I've seen the entire African continent, something one never dreamt they would.
03:14 I've seen the entire African continent, something one never dreamt they would.
03:19 Growing up, I have lived in the United Kingdom,
03:22 all under the auspices of my career growth in the organisation.
03:26 And it's been such a privilege to work in a space
03:30 where you are actually allowed to explore
03:33 many of the things that you wouldn't get to do,
03:36 I think, if you moved into a new organisation.
03:38 So being a child of of the Big Blue, I think for me has stood me
03:42 in really good stead and a fantastic journey of different kinds of jobs.
03:47 I have done strategic work in the CEO's office for a period.
03:51 I have, as I say, been in London doing oil and gas.
03:54 I have spent time on the continent currently, which is what I do
03:58 looking after various business units across on a Pan-African basis.
04:03 So my journey here has been a full one,
04:07 one that I wouldn't, I wouldn't change for anything.
04:09 Yeah. You mentioned you went to the UK.
04:13 What brought you back to South Africa?
04:15 You could have stayed in the UK.
04:19 I cannot express my love
04:20 for this country, in enough words, I think.
04:25 So yes, do I miss London?
04:26 I do. I miss the efficiency, I love
04:28 that trains will run until whatever time you need.
04:31 I love that I can come home from work at nine,
04:34 remember I don't have milk, and walk
04:35 downstairs somewhere in a safe environment to pick up
04:39 some milk or a bottle of wine.
04:42 But you can't take away what we have here.
04:45 You can't take away what we have as the weather.
04:47 You can’t take away
04:49 You can't take away what we have to fight for actually,
04:54 and so, honestly
04:56 when it comes time to vote
04:58 I know why I vote because we have so much to fight for.
05:01 So it was not a conversation or a question about returning home.
05:05 Now challenges along the way.
05:07 Surely there were challenges?
05:09 Challenges along the way I think are a number of things, I think.
05:14 But the one I would kind of go back to is, is success at an early age.
05:19 I think women have to, or young young women
05:22 or young professionals have to know how to manage that.
05:25 I think when it comes at you so fast, sometimes you are actually distracted
05:31 by the success of it all, that the excellence of it may be lost.
05:35 So for me, that was a big thing, was to say, gosh,
05:38 and the reason I say this, I was an executive at Standard Bank
05:40 at the age of 29, which was extremely early,
05:44 and I think it was a lot to come to bear, you know, to understand
05:47 who you were in this process and what that means.
05:50 And so, yes, that I think is a challenge, own your greatness
05:54 as soon as you can, because then it will take your trajectory a lot further.
05:58 And then I think also trying to juggle the world of
06:03 the career versus what you are you are becoming as a woman.
06:07 You know, there's so much being thrown at you all at once.
06:09 It's your career. It's your choice of partners.
06:12 It's to moving into a new home, having children.
06:15 It's a lot,
06:16 especially if you are a little bit of a perfectionist
06:19 because you're trying to do it all so well.
06:20 Yeah. And you actually,
06:23 are you the type of person that doesn't go and ask for help when you need it
06:27 because you have to do it all? All myself? Yes,
06:30 listen, I've learned,
06:31 I think, to be a lot kinder to myself, a lot better at asking for help.
06:37 I tend to be the shoulders for everybody else.
06:39 And so that's been my kind of, I think, burden on myself
06:43 when I actually discover that you can ask other people
06:45 for help and absolutely available, people are wanting to help you.
06:48 How do you unwind then?
06:52 Love to spend time with family.
06:54 So very close with my family.
06:56 As I said, we're a gaggle of girls predominantly, very matriarchal, my sister, my aunts,
07:02 and then, also time with friends, very close friends.
07:06 I have a small
07:08 group of friends based all over the world, but, you know, lots of time spent,
07:13 whether it's on the phone, video conferencing and so on.
07:16 And then I love to be active.
07:17 I swim every day and I am now a new golfer,
07:23 in my old age, and also play tennis once a week with a group of friends.
07:30 So different groups but lots of activity, yes.
07:33 But that's also healthy for your mind, for your body, your soul.
07:36 Huge.
07:36 Yeah. Yeah.
07:38 I have to take you back.
07:40 If you were to tell a 12 year old,
07:45 they'll ask you, at 29 you were an executive.
07:48 Tell me the three things that put you there.
07:51 So I think it has to do with people identifying you.
07:56 So being seen is a very important thing.
08:00 And I'll tell you why I say that, is because it actually is for me
08:03 what underpins, I guess, the human journey.
08:07 We're all here to be seen and to have people bear witness to our lives.
08:11 And when people see you, then somehow they find you, they curate you,
08:16 they will they will kind of have this interest in you that says,
08:19 how do we get more out of this individual?
08:21 And I think that was one of the things that I think I had.
08:24 I was very bubbly
08:27 and I was extremely... It can’t be in the past tense.
08:31 You are bubbly. yes, I remain so.
08:33 In fact, I think my family used to, behind my back call me,
08:37 I had a nickname called Vivacious.
08:41 And so that kind of really helped me, I think, I’m very gregarious.
08:44 So I love meeting people and I think that was an important piece
08:47 because you will be seen if you're engaging the world.
08:50 Mmm.
08:51 And then I think the second one would have been
08:55 finding the ability to get out of your own way,
08:58 you know, so again, if you think about our history,
09:01 if I was a child growing up in the eighties,
09:03 you being told that you're black, you're being told that you're a woman,
09:04 you being told that you're black, you're being told that you're a woman,
09:06 but you actually are saying, that will not be in my way.
09:10 And so the you that is being identified, you have to get it out of your own way.
09:10 And so the you that is being identified, you have to get it out of your own way.
09:15 Yeah.
09:16 And see yourself as equal to everyone else.
09:18 Correct.
09:25 What would your son say
09:27 about you as a mum?
09:28 Oooh!
09:32 We get along as friends now that he is much older,
09:36 he's 26, and the one thing he does know
09:39 is that, one, he is supported no matter what is happening.
09:44 And that's the comfort that I think children should really be able
09:47 to hold on to for as long as they can, because the world is quite tough,
09:51 but also knows that there's a full stop, right.
09:55 So he knows when I'm using his full name and I'm saying, Khanyi Maki, he knows
09:59 but now it's actually no longer about anything he can get away with
10:03 I'm onto him.
10:03 So... but I think he you know, recently I celebrated
10:07 as I was telling you, that I am old, my 50th birthday.
10:10 Oh wow, that's amazing.
10:11 You carry it well,
10:14 Thank you
10:15 And he spoke at my birthday and he, you know, beautiful descriptions,
10:19 and to have I guess, other people speak of you and hear
10:22 what you've kind of achieved and been able to be in.
10:25 And he used the words to describe me, which was the Rock of Gibraltar.
10:29 Oh wow, yes, that's beautiful.
10:32 What is it that people don't know about you?
10:38 People don't know about me,
10:40 that in fact, I am an introvert.
10:43 What?
10:44 Yes.
10:46 I'm an introvert. And let me describe it,
10:48 I mean, not necessarily going into the psychological description
10:51 of introverted, but I really actually comfortably gain energy from myself.
10:57 And I love people.
10:58 I'm gregarious and as I say, but I am one of these individuals
11:02 who can spend weeks by myself and go away on a holiday by myself
11:07 to read, to kind of re-energise and then bring bubbly Marilyn back for the year.
11:12 Yeah.
11:13 So a lot of people always say, and in fact, funny enough, that's exactly what my son
11:16 and I were engaging about while we were on holiday recently
11:19 and he was saying, “But Mum,
11:20 you seem like
11:20 you're always ready to engage with people”, I said it takes a lot of work, actually.
11:24 Yeah. And I breathed into it actually.
11:27 It's not something that just, kind of, I do, as a natural piece, but it does surprise
11:32 a lot of people that I actually I see myself as an introvert.
11:34 Well, I got surprised myself.
11:37 What are you most proud of?
11:39 So I get asked this question actually quite often,
11:43 and I think people then correlate that with an achievement
11:46 and what have you achieved that you can retrospectively look at?
11:48 And and I tend to try to look at it a little bit differently in that I think
11:53 my greatest achievement is myself in ten years time.
11:56 And then in ten years my greatest achievement will be myself
12:00 in a further ten years time.
12:01 So you just chase yourself, you know, because otherwise,
12:05 if you always looking back, you then tend to be tempted to mark that moment
12:11 and then allow yourself to relax because, well, could I ever better that?
12:15 I really did so well. That was amazing.
12:17 I think for me it's about chasing yourself.
12:19 I love that.
12:21 I love that because you are where you are now,
12:23 but what more,
12:25 what more can you achieve and where do you see yourself in ten years?
12:28 what more can you achieve and where do you see yourself in ten years?
12:29 Well, I referred to it
12:33 colloquially as my afterlife,
12:34 so when I'm no longer at Standard Bank,
12:37 as you know, I'm born and bred, grew up here, came in on a graduate programme, as I say,
12:41 and then my whole trajectory and career has been here.
12:44 So I know that what I am leaning towards as I do
12:48 some of the things that are passionate for me in the bank, like mentorship
12:53 for young women and upcoming professionals, that I'm absolutely certain
12:57 that I will be seeking to look at the education of the girl child.
13:01 We have a message from one of your mentees.
13:03 Ahh!
13:05 Hi Marilyn.
13:07 I hope you're well and enjoying the special time.
13:10 It is Moyahabo speaking.
13:13 When I joined the bank two years ago, I was just very overwhelmed
13:19 by the sheer size of the organisation
13:22 and I felt like I could just very easily get lost in the crowd.
13:26 Your decision to mentor me just gave me the sense of belonging that
13:29 I needed, and the boldness and courage to just just show up as myself.
13:34 So I just want to take this time to just thank you for all of
13:37 the time that you invested in me
13:40 and to
13:40 just let you know how much I appreciate your invaluable contribution in my life.
13:45 Thank you for pouring in to me as as much as you have have.
13:50 It is really much, much appreciated.
13:52 Thank you.
13:54 Well, that's beautiful. Sweet, thank you.
14:00 Who was that for you?
14:01 When we began going to private schools in the eighties, when it was just the transition,
14:07 when people of colour were being permitted into integrated schools.
14:12 And the first school I went to, which was a primary school,
14:14 at the end of the first quarter,
14:16 my mother came for what was the parent teacher discussion,
14:20 and it was a convent school and a nun called Sister Agnes,
14:24 she was German and I remember her very well,
14:27 and she said to my mother, your daughter's doing extremely well.
14:29 She's very bright, nothing to worry about.
14:32 One observation, though, is that in the playground, she's a bully.
14:37 Oh!
14:39 So my mother was horrified.
14:40 So great,
14:41 now we've got this issue and a problem.
14:44 And then, sister said, “No, but that's not an issue at all”.
14:49 So then my mother said, “How on earth can that not be an issue?”
14:52 She said because we're going to harness that into leadership.
14:54 Wow.
14:55 And that's literally kind of how
14:57 I think a lot of what I kind of became was
15:00 and I wish schools understood that, that bullies are just leaders in hiding.
15:05 And how do we try and make this epidemic or pandemic of bullying
15:09 in schools actually become something that can actually be quite positive?
15:13 Exactly.
15:14 So that was her and I think I remember her so starkly.
15:16 She was focused on me to say, you know, you're going to become
15:20 what we think you can become.
15:21 And that's kind of, I look back on that with fondness.
15:25 And then another was my... the deputy headmistress at St Mary's,
15:30 a lady called Jean Ratcliffe,
15:33 and we called her the rat,
15:35 and she was a very strict woman who spoke in a monotone.
15:38 If you know the lady in The Devil Wears Prada,
15:42 something quite similar where, you know, whether you were running in the passage
15:46 or whether you actually had
15:47 done something that warranted detention, her monotone was the same.
15:51 “This is not the conduct becoming of the ladies we're trying to cultivate”.
15:54 I can hear her as we speak.
15:56 And I had the privilege of going back to St Marys
15:59 actually on our 30th anniversary last year as a keynote speaker,
16:03 and she was there and she arrived and she said,
16:06 I hear you've been saying things about me calling me the rat.
16:09 I said, Yes.
16:10 And and it was beautiful
16:11 because I remember her so well as being such a part of my life.
16:15 And when she then said to me at that luncheon, you know,
16:19 you were my greatest achievement.
16:21 Yeah, there it is.
16:22 Yeah, it doesn’t get better than that, wow.
16:25 It’s a lesson for parents and teachers,
16:28 and 50 by the way is the new 30.
16:31 It feels that way for me,
16:32 so far embracing it.
16:36 I run a really
16:37 special mentorship programme called HIM,
16:41 which stands for the High Impact Mentorship
16:44 within our energy and infrastructure cohort.
16:46 And we pick high potential women who we think have got trajectory
16:51 to become executives and be leaders in our business.
16:54 And we have currently got five women on the programme,
16:58 which I mentor personally and very passionate about it.
17:02 I'm a big believer in the fact that we have to send the elevator down,
17:06 something that hasn't been done in the past
17:08 and that women have just got to learn to own.
17:10 And I often speak of this idea that when women get to the top,
17:16 it feels as if the men kind of bring them in, and then they
17:19 whisper to them to say, “You know, there's not many of us here.
17:22 and you ‘re very privileged to be here so don’t tell the others”.
17:26 How do we change that?
17:27 Because we should be absolutely get to the top,
17:29 and then that elevator has got to go down and pick somebody else up.
17:32 And and so mentorship has always been about that
17:35 because I was definitely fortunate enough to have been picked up.
17:39 So why would we not pay that forward?
17:42 So how did it start?
17:43 Literally, because I live in a world where my boss and I get along very well.
17:47 I wanted to do it.
17:48 I told them I wanted to do it and he said, do it.
17:50 And so it's been running for some years and successfully, so,
17:55 we have such a good time with the ladies.
17:58 I always talk about our signature moment
18:02 when we managed to get us into a dinner with Oprah Winfrey.
18:05 Oh wow, thats amazing.
18:06 In the flesh for the evening and it was fantastic.
18:09 This year, we will actually host the deputy governor here at the bank
18:14 for an evening with insights from her, on monetary policy and so on.
18:20 So we're doing meaningful things.
18:21 You know, it's not mentorship in the ordinary course.
18:24 It's really, really meaningful stuff that I think changes the
18:28 the young women's perspective on what they should expect of themselves.
18:32 And is there a winning phase, are they your mentors the whole time?
18:36 Do you bring others in?
18:38 We do bring others in, so actually it's come to the point where
18:42 now my... the human resources team have said to me, look,
18:46 there's only one of you and this thing is working so well.
18:49 How do we try to create something that actually becomes a platform?
18:53 So 100%, because we want to take on at least 15 to 20 women at a time.
18:58 And so how do we then make that bigger?
19:00 And that's actually what's so
19:02 successful about it, is the fact that it's
19:04 actually attracted enough attention that I'm receiving
19:07 the offer of assistance from our various stakeholders in the building.
19:11 That's amazing. Well, well done.
19:14 It's been a true honour to have this chat with you.
19:18 I'm inspired and I can't wait to see what the next
19:21 ten years brings with your leadership, the powerhouse that you are.
19:26 Thank you Marilyn.
19:27 And I thank you so much for your time and spending getting to meet you.
19:31 I've known of you for so long,
19:32 so to meet you in the flesh is a privilege. Thank you.
19:35 Thank you. Thank you so much.

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