Episode 5 - Asya Ntshobodwana

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A dynamic leader respected for her integrity and grit, Asya Ntshobodwana shares her rise from township to executive leadership. How is she redefining leadership
as a woman in business? How has empathy defined her leadership style? What does it take to overcome self-limiting beliefs, to raise your hand and seize the opportunities you deserve? Find out in Episode 5 of the Why She Leads podcast.
24 Mar English South Africa Business · Investing

Audio transcript

00:10: Welcome to the Standard Bank CIB Why She Leads podcast.
00:16: My name is Judy Llamini and I will be your host.
00:21: In this series,
00:23: Standard Bank CIB shines the spotlight on powerhouse dealmakers.
00:31: These are women who can stand their own anywhere in the world, but they choose to
00:37: be with Standard Bank CIB.
00:39: They are inspired to inspire.
00:42: And today,
00:44: I have the privilege and honor to have a conversation with Ashia
00:51: Jobodwana.
00:52: She is the Executive Head of Transactional Banking for Public Sector.
00:59: that's a big client welcome ashia thank you so much dr judy lovely to be here
01:06: actually i'm looking forward to our
01:08: conversation same here it's an honor to have you and it's not a hot seat trust me
01:14: it's just a chat you know i i looked at your your profile and
01:20: i wondered why you decided to go straight into the industry
01:27: of your choice and not save articles and do all those auditing things.
01:33: Why?
01:34: Wow.
01:35: I guess I'm going to have to start with my story of my high school to get to that for
01:40: you to understand.
01:42: So I didn't have the privilege of going to a multiracial school, unfortunately.
01:46: So I started in a township in a small town called Mbegwini in Pal,
01:51: where I went to school at Desmond Piloto High School.
01:55: While I was in school, I mean, a lot of the things I always say, I always joke
01:59: about this,
01:59: even in accounting was taught in Xhosa.
02:02: You know, everything was taught in their home language.
02:05: But I was determined to excel because I wanted to get out of the township.
02:08: It was my ticket out of the township to go to school.
02:12: Fortunately for me,
02:13: Ernestine Young came to the school to look for disadvantaged background children that
02:20: they can sponsor going to university.
02:23: And I was lucky enough to be one of the students who was chosen that year to be
02:28: sponsored by Ernestine Young to study at the
02:30: University of Cape Town doing my accounting which is what I was good at at
02:35: the time so I did a Bicom accounting in
02:37: there.
02:39: While I was I was studying I had opportunity to also work so I didn't have
02:42: vacations.
02:44: Every holiday I had to come up to Joburg and work at the Ernestine Young offices
02:49: serving articles and of
02:51: course the the CAs that were the working for the company so I was an intern in it
02:55: for the lack of better word
02:57: and with that experience I think
02:59: I quickly learned that my personality and auditing were not gelling.
03:05: I did not enjoy having to walk into these companies and feel like a school principal
03:12: trying to see what have you done where did the money go
03:14: and etc etc I wanted to be more on the opposite of what's happening here what are
03:19: you guys doing so I realized I'm going to be in trouble if
03:21: I stay in the industry which is auditing at the time.
03:22: And yeah, I applied for the graduate program in my final year.
03:26: I was accepted by Standard Bank and so they were willing to buy me out.
03:31: And yeah, the rest is history.
03:33: That's how I joined Standard Bank.
03:34: I joined the graduate program and I left the auditing world behind.
03:39: You talk about humble beginnings,
03:43: but you had the guts to tell a sponsor that you're not feeling this direction.
03:51: What is it?
03:52: Is it assertiveness?
03:54: Is it understanding exactly what you want and going for it?
03:57: What is it?
03:59: I think it's a little bit of both because even now I think in my work I do have
04:03: quite a lot of assertiveness.
04:05: And even in my own personal life, if I don't feel something is for me, it is not
04:08: for me.
04:08: And I will speak up and raise that.
04:10: And also I got to be independent at a very young age, coming from a really previously
04:16: disadvantaged family.
04:18: I applied for my own.
04:18: varsity, I applied for my own varsity.
04:21: I didn't have people helping me to do that.
04:23: Right?
04:24: It really does make you more independent and really being clear about what is it
04:29: that you want to do for yourself.
04:31: And so yeah, I think over time, it's just been the fiber of my of me that I do speak
04:37: up if I'm not happy with
04:39: something.
04:41: If this is not the direction that I want to go, I would definitely say it and say
04:43: this is not this is not for me.
04:45: It's a good quality to have.
04:47: So you've been here forever, like?
04:49: only work for a standard bank.
04:51: I know, which is quite interesting because you know what you want.
04:55: You stay when you're happy.
04:57: So it means you know why you're here still.
05:01: If you had to choose to go somewhere else in terms of sector,
05:09: what sector would you go to and why?
05:12: Sure.
05:15: I've been with public sector for a long time.
05:17: I started to say after moving from finance, this is a sector that I moved
05:23: into as a transactional banker.
05:25: So I always say I'm a civil servant at heart.
05:28: Government is in me.
05:29: I've done other things in the bank.
05:30: I've moved on to card division but found myself back into public sector again as
05:37: the relationship manager for the sector and now
05:39: heading up the sector.
05:41: But certainly, I mean I'll be lying if I say I don't think about what my next would
05:46: be or what other sectors would I like to be exposed in.
05:48: If you look at government it's very closely linked into infrastructure and
05:53: that's why I'm taking a bit of a liking now
05:55: and reading a lot about what's happening in the infrastructure and also it's very
05:58: it goes hand in hand.
06:00: When there's no investment by government in infrastructure, infrastructure goes no
06:04: way, right?
06:06: You do need the government.
06:08: So that is the sector I think I'm thinking about and wanting to move more into and
06:10: make an impact on.
06:12: Yeah, it's just a nice collaboration.
06:13: That's interesting.
06:14: You've gone further, actually, and you started the Women Forum.
06:18: Tell me about it.
06:19: Yeah, so I was, I mean, it's not something I started, but I raised my hand to run it.
06:25: So I'm...
06:26: Throughout my career, when I started to bring in transactional banking,
06:29: I actually joined what we used to call diversity and inclusion back then.
06:34: We now call it DEIB.
06:37: It's a very long acronym, but it's about diversity, inclusion, equity and
06:42: belonging.
06:43: So now we call it DEIB.
06:44: And every business unit of the bank has that, each area.
06:48: So I started joining it and in there,
06:50: I needed to find this part of this forum that way I can make a difference.
06:56: Again, I looked around, there were aspects, there was disability, there was,
07:02: you know, race issues,
07:04: there were different aspects of the forum, but I knew women empowerment is where
07:08: I have a passion for and wanting to know again, you know, how can we empower the
07:13: women in the business development, the women in the business.
07:15: So even back then I raised my hand to say, can I run the stream of the forum, which I
07:20: was allowed to do that.
07:22: And we did great work, just maybe starting because I was still young.
07:24: that time as well myself i wasn't a senior leader in the business but it was about
07:31: exposing some of the senior women to us as the young women
07:33: in the business to get their stories to hear how they came became to where they
07:37: are what is it that we can learn from them so
07:39: i've grown with that now i am heading up the the woman forum for our business unit
07:45: where really we cover
07:47: everything wellness issues that touch women again we still you can never expose
07:52: enough women who've done great things in the business
07:54: today incoming women in the business so that they can see there's a future in the
07:56: business.
07:56: We still cover a lot of that as well.
07:58: We did a financial one not so long ago.
08:00: I mean, it's known that as women, we know how to make money, but maybe we don't know
08:07: how to spend it or invest it to grow it for us.
08:09: So those are the kind of things we look at and we try and bring to the business.
08:10: That's what I'm leading currently for my business.
08:13: Before I move away from women,
08:16: what will it take to have all the top five?
08:22: banks in the country run by women and more presidents of
08:28: countries being women in the continent.
08:32: Let's dream, what would it take?
08:35: There are certain things that we should be doing or we don't do enough of as women.
08:40: One, raising our hands for the roles that we want.
08:43: Be that firm to say I want mom Judy's job, right?
08:47: What does it mean?
08:48: What is it would it take for me to be in that role?
08:50: to be developed to be in that role right we don't do a lot of that versus our male
08:57: counterparts they're very bold about
08:59: what is it that they want and how to negotiate to go about negotiating for it
09:04: we need to be more like that as women as well
09:06: i try to say i don't believe it but it's in there i can't deny it you know the
09:12: queen bee syndrome we also still need to deal with that i'm seeing
09:14: less and less of it i think women are getting it now but we did have a queen bee
09:18: syndrome um for over time where i'm
09:20: the first i'm the only one you know, why should I bring other women on board?
09:23: There's ways we can make sure we mobilize, you know, other women or even our male
09:30: counterparts to support us to grow.
09:32: So I felt like it's a bit of an excuse, but, you know, you can't dismiss
09:36: somebody's views around those things.
09:38: So there are certain things that we can do.
09:38: I think the third one, really, even the book that I enjoy a lot, which is Lean In,
09:45: spoke about it,
09:47: that we tend to make even plans for ourselves way before.
09:50: Even things happen, right?
09:51: An example of that was...
09:53: As a woman, yes, you want to start a family and you get offered a very senior
09:58: role.
09:58: You start thinking, but if I take this role, I won't have time for my family.
10:01: Then you literally decline the role.
10:03: Those are the things the book talks about that, you know what, if the business unit
10:07: area really wants you,
10:09: they will understand when you have to take time off to go start a family and you come
10:13: back and do what you need to do.
10:15: And so we need to stop overthinking it and just go for those roles.
10:17: That's amazing.
10:18: Moving swiftly away from that topic that you're passionate about.
10:22: In your view, what is a virtue that is most underrated,
10:30: both in leadership and in relationships, personal relationships,
10:36: business relationships?
10:40: So maybe let me relate to, I was having a meeting with somebody today, personal
10:45: meeting,
10:47: where she was relating her story to me.
10:47: And she kept on saying to me, the one reason why I came to speak to you is
10:52: because...
10:53: It's amazing how we don't understand that empathy and godly leadership is the reason
10:59: some of us get
11:01: attracted to certain leaders and want to go and come in and talk to you.
11:04: And so one of my bosses in the bank had a lot of empathy and people thought he was
11:09: soft because of that.
11:11: Because again, you're supposed to be driving bottom line, tough and all of
11:14: that, you know,
11:16: why are you allowing somebody to come and tell you that they're going through a
11:19: divorce and that's why they can't deliver.
11:21: But he made it a point that, you know.
11:22: the higher you go and you always used to say this to me by the way he's one of my
11:28: mentors now the higher you go your people
11:30: leadership is more important than your technical leadership because you've hired
11:36: people below you that they can do the job right
11:38: you need to be accessible for the other things i need to be able to come to you
11:42: and say you know i'm going through something this
11:44: is why maybe i cannot be able to deliver on this etc etc and you know you so that
11:49: empathy and i think we still see it
11:51: as a soft thing in business or it's a sign of i'm weak if people come and speak to me
11:56: about their problems and
11:58: accept and all of that it we
12:00: underrated in terms of how we can buy you loyalty from your people you know how
12:05: people
12:05: can know that you know this is a leader that i can go and speak to about anything
12:12: and everything and i was one of those people for that
12:14: leader that i'm like you i need to deliver for this guy i can't disappoint him
12:16: so if i i felt like that it would be great to know that the people that i lead will
12:20: feel like that as well to say
12:22: As much as I'm going through something and I know I can speak to her, but I know I
12:28: also need to make this leader look good because they listen to me, etc.,
12:30: etc.
12:32: So we underrate that.
12:34: I couldn't agree with you more.
12:36: It is so underrated.
12:38: Even in personal relationships, you know, it's love, love, love, but just empathy,
12:39: kindness, you know.
12:46: You spoke out of mental.
12:50: There is someone who has a note for you.
12:53: You might know her, Zen Jamini.
12:56: Oh, yes.
12:57: Yeah.
12:57: So we'll play that.
13:00: Well, I've known Asha for over a decade.
13:03: And wow, it actually feels like a lifetime.
13:07: Asha is tenacious.
13:10: She oozes confidence.
13:11: She's resilient and very authentic.
13:16: You know, what you see is what you get.
13:18: She doesn't.
13:19: flip-flop and change.
13:21: And most importantly, I love, love the fact that Asha has integrity.
13:28: She has such a strong moral compass and commitment.
13:32: I guess this is something that is very big and shows her strong value system,
13:39: delivering results,
13:41: looking after a very big team.
13:42: And we knew, you know, like every other weekend, we knew that
13:45: um they're hosting clients you know that um they've got um some initiatives that
13:52: they are pushing and she was in the forefront as a
13:54: true leader i know she's got a strong personality and she will ask the questions
13:59: we would have loads and loads of debates and she'd
14:01: ask why and i would give her all the answers she wants facts um
14:04: she wants um empirical evidence you can't just do a pie in the sky you know there's
14:11: no pie in the sky with asha because she's
14:13: the person that speaks with conviction as she sits in these committees and she sits
14:18: in these forums and she learns.
14:20: As you show her and then you explain to her, she sees like the best practices,
14:23: but she learns from that and then she comes back and then she will ask.
14:27: She's eager to have the best education.
14:30: She's did her masters because she's always eager to grow.
14:33: She'll do various interventions as she believes that education,
14:38: it empowers you and it doesn't make her.
14:42: be this arrogant person that thinks that they know everything but instead um she
14:49: would always be the modest asha that we know
14:51: it's very strong on mentorship it should say to me zany we should invest in the
14:56: growth and development of others that's always
14:58: great she says that about the team she says that about colleagues um across
15:00: the board so that is a big thing for her and women empowerment for her women
15:07: empowerment stands out
15:09: i've seen that and i don't know how many mentees that she's got But I know that she
15:15: supports, she supports all the way.
15:17: Also amazed at the empathy that Asha demonstrates.
15:21: Asha is one of the very few people that I know.
15:24: We'll stand at the traffic light, you know, she's on the traffic light, there's
15:30: a guy sitting there with a cardboard written there,
15:32: I've got a degree but I can't get a job.
15:33: Asha is one of the people that will actually take a picture of that cardboard
15:40: and circulate that to the various tribes
15:42: WhatsApp groups to say that, help a folk who's looking for a job with a degree,
15:45: guys let's lend a helping hand because that's who she is.
15:48: She always lends a helping hand, understands the needs and feelings of her
15:52: team.
15:53: and making sure that people are okay, people are not worse off.
15:58: She seeks feedback all the time, and we always say feedback is for champions, so
16:04: that makes her a champion,
16:06: I guess.
16:08: It's been a great journey watching Asha grow.
16:10: I know that she will continue soaring,
16:13: and she will continue thriving from the streets of Powell to an executive in the
16:19: corporate
16:19: investment banking in South Africa.
16:22: And going across the various regions that we've got, I can just say, Asha,
16:29: I can't wait to continue celebrating you because you are definitely a
16:36: force to be reckoned with and you are inspired to inspire, as we say.
16:43: That's so special to hear from your mentor.
16:48: I couldn't agree with you more.
16:49: It makes you the leader that you are.
16:52: I have to tease out something because of your experience.
16:56: In this country, we have a lot of, the percentage is very high,
17:01: of women households, women-led households, right?
17:07: So you have young women or girls and boys that don't have a father figure or even
17:14: just a
17:14: male figure.
17:15: You are raised by your grandmother and your mother.
17:18: What can you say to that child?
17:22: at PAL, Guguletu,
17:24: or anywhere else in this country who actually are facing the same dynamic to
17:30: say
17:31: how will they achieve in life,
17:34: what should they focus on because we do tend to focus on what we don't have rather
17:40: than what we have.
17:42: What should you say?
17:44: Look
17:46: I think I mean if I look at also my own background is there's a way out right
17:50: If you really are focused and you can see the stories of the people who've also come
17:57: from humble beginnings,
17:59: but look at where they are now.
18:01: Why can't that be you?
18:03: Right.
18:05: But don't lose hope.
18:07: Somebody out there is going to notice you.
18:09: Ernestine Young noticed me at school.
18:11: Amongst, you know, I was in a previously disadvantaged school.
18:12: They came looking for me and they found me.
18:15: And I always say they came looking for me because I was the only student who was
18:19: given that pass that year.
18:21: and somebody will notice you and give you the chance but my thing is that when you
18:25: get given that chance you need to run with it
18:27: you need to run with it with your with your life and make something out of it i
18:33: was so anti-social in
18:35: university in my first year because i'm like i'm here on a bus i can't be out on
18:40: the parks i can't mess up you know when my
18:42: friends are like are we going out i'm like no i need to study because i knew why i'm
18:47: there and i knew this is my only way out chance right so i grabbed
18:49: it and i ran with that opportunity And so I think for me, those are the two things
18:53: that, you know, keep doing what you're doing,
18:55: keep on being focused, you know, keep on, you know, doing your best.
18:57: Somebody is going to notice.
18:59: And when you do get the chance, you gotta, you gotta grab it.
19:03: That's amazing.
19:04: What do you do for fun?
19:08: Well, um, I always say I'm probably one of the most balanced people that I know,
19:13: because I work hard during the week,
19:15: but I say even start a bank knows.
19:15: Friday, when I'm done, I do not touch my laptop unless I have to.
19:21: If I have to think about it, so I do spend a lot of time with my husband.
19:25: Of course, we have date nights every Friday. That's what I look forward to
19:29: every Friday.
19:31: That's me just unwinding, letting him into what my week looked like and, you know,
19:36: how hectic it was, et cetera, et cetera.
19:38: So I look forward to that.
19:39: That's just my Fridays just for that.
19:42: Saturdays I really, I do socialize a lot.
19:45: Yes, I do have a lot of friends where we catch up and have lunch etc.
19:48: But if I'm not doing that, I'm catching up on Korean series.
19:53: That's one of my favorite things to watch.
19:55: I watch quite a lot of those Korean series.
19:56: They're quite amazing.
19:57: The storylines are quite amazing and you end up feeling like you understand the
20:02: language actually.
20:04: Also very highly spiritual.
20:05: I'm very clear even to my circles that My Sundays are for me and my God to not
20:11: invite me to anything.
20:13: I'm not going to come because that's just my time, my downtime to just catch up with
20:17: my God,
20:19: read up what I need to read up on, watch what I need to watch.
20:21: I've recently taken up golf.
20:23: I've been spending a lot of time in the golf course.
20:26: Now, my Friday afternoons before date night, I'm constantly in the golf course
20:30: practicing.
20:32: Yeah, and it's actually helping a lot to also sometimes just...
20:34: relieve the stress to go hit the balls and I'm enjoying it.
20:38: That's amazing.
20:39: Does your husband play?
20:40: Very well.
20:41: He's a big golfer as well.
20:43: Was that the influence or the bank?
20:45: No, actually the bank.
20:47: Actually, it started with a bank.
20:50: There was a call to say, we need a few women to start playing.
20:53: We've got a lot of golf days in the bank and there's never enough women who
20:57: participate.
20:59: And also I got tired of declining clients' invites.
21:00: where they invite you to a golf day.
21:01: I'm like, but I don't play golf.
21:03: I was like, actually, why not?
21:05: Yeah.
21:05: So it was more the banks, of course, than anything.
21:07: My husband won't even play with me.
21:09: He's very clear that until I get to a certain handicap, that's the only time
21:14: we'll play together.
21:16: He's quite snotty, right?
21:18: So I'm not there yet.
21:20: Yeah, yeah.
21:22: Where are you from here?
21:24: Well, I mean, I've got quite a lot of things I still like to achieve in the role
21:26: that I'm in.
21:27: I've been only in this role for two years now.
21:29: Still very new for me.
21:32: There's a lot to learn.
21:33: And I mean, as I said, there's other sectors I'd like to be exposed to, you
21:39: know, you don't want to be known as a government person forever as well.
21:41: So there's definitely a lot of scope of still learning where I am in the business.
21:45: But ultimately, I mean, I always say I love the sales space, I love the
21:51: relationship management space.
21:53: I'm definitely in the right place to grow into the space.
21:54: I'm the head of public sector, there's a head of sales across.
21:57: Why not his role?
21:59: Why not in future be the next state of sales who looks after the entire mining
22:05: industry, different other sectors,
22:07: not just public sector.
22:09: So there's quite a lot of growth that's there for me in the business.
22:10: That's good.
22:11: What's in your bucket list?
22:14: Sure.
22:15: Traveling to Greece at some point in time.
22:18: Yeah, I was supposed to travel sometime this year.
22:20: It's just we had quite a lot at work, so I couldn't travel.
22:23: But I'd love to do that.
22:27: You know.
22:28: We're not getting any younger.
22:30: We are talking about starting a family with my husband, so I'm looking forward to
22:35: how that will turn out as well.
22:37: Yeah.
22:39: And yeah, just being a happy person altogether and being content,
22:40: that's for me is more important for me right now.
22:43: Yeah, I think the matriarchs did a good job because you focus on the right things.
22:50: It really is about being happy.
22:52: It's about caring for the next person.
22:55: And you've done so well.
22:57: And Umakulu must be looking down with pride.
23:02: And congratulations on the journey thus far.
23:05: I can't wait to see where it takes you.
23:08: But it was such an honor to meet you and chat to you.
23:12: Thank you.
23:13: Much appreciated.
23:15: Thank you so much.
23:16: Thank you.
23:16: It's lovely.

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